If you decide you don’t like your basket we will be happy to accept returns, and refund you for the item as long as it is in the same condition as was received, complete with original swing tags and labels attached. Please include a note or brief reason for return. The item must be returned to us within 14 days of purchase.
Unfortunately we will not refund the cost of shipping and we do require you to pay for the postage of your returned items. Used or customer damaged items cannot be refunded or exchanged. We advise you to send this as recorded post, or keep a copy of proof of postage in the event that the package goes missing.
You can return your product for store credit, for a different product, or a refund to the original payment method.
If your basket arrives to you damaged from the post on it’s way out to you, and you would like to return it, we will of course be happy to reimburse for the item and the cost of shipping as long as you let us know about the damaged basket within 1 week of receiving your item/s. We will need you to send us proof of damage in the form of picture photos via our central customer email address below.
If you have any questions, please reach us at info@afrorusticwallsandcorners.co.uk.
All returns should be sent to: